Requests to book laptopsSome locations have received requests to book laptops, mostly made by members of faculty and part-time lecturers. Please explain that the library lends laptops on a first-come, first-served basis, and refer them back to their faculty or department for their laptop needs. ICS has confirmed to me that regular members of faculty are covered by the academic laptop programme, and all faculties as well as Continuing Education have been given additional floater laptops for use by sessional lecturers or faculty members who are not covered under the academic laptop programme. It’s possible that the persons making the request are not aware of this.
Requests for additional equipment or technical advice to be provided with laptopsThe library lends only what is in the laptop bag. ICS provides technical support for the laptops. Please advise borrowers to speak with the ICS Help Desk if they have requests for additional equipment such as power bars or a monitors, or require technical advice or set-up of equipment.
You may give my name and number to anyone who is not satisfied with your explanations, or who insists on a booking a laptop. We are occasionally allowing a small number of laptops to be set aside for events such as training sessions, but this would be an exception which should be approved by me.
This message will be saved in the laptop lending information folder in U:Common\Library-ITSOC\1-Laptop Lending.
Thank you to library staff at HSSL, Law, Music, Macdonald, Management and Schulich for making this valuable service work as well as it has so far. Questions? Call Louise.
Louise O'Neill
Associate Director
Library Technology Services
McGill University Library
3459 McTavish Street
Montreal, QC, H3A 1Y1
514-398-5898
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