When you dial 4556 you will now have four options to choose from:
1. If you press 1 you will be directed to the non-urgent Security Operations Centre line, where you will speak to one of our controllers.
2. If you press 2 you will be directed to our Administrative Secretary for general information or for Lost & Found issues.
3. If you press 3 you will be directed to the LENEL Security group, where you will speak with one of our technicians.
4. If you press 4 you will be directed to the TIPS hot line, where you can leave us any kind of information anonymously.
Our goals is to our clients directed to the required service in a timely manner and leave the 3000 line reserved for emergencies only. At any time, you can press 0 and be directed to the 3000 line if you have an emergency.
McGill Security Services
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Please note: HC has checked with security and we can still use 1017 to get an agent to come to the desk.
Tuesday, March 17, 2009
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