Friday, April 29, 2011

balance on guest Uprint card

FYI: To see the balance on guest Uprint card:

-Enter User ID/password on Xerox 6400 machine
-Choose ‘Pharos Print Release’ on the machine’s control panel
-Remaining card balance displayed

Wednesday, April 20, 2011

Walk-in Users, McGill Alumni, and McGill Staff: Printing with uPrint using a Prepaid card [Updated]

Walk-in Users, McGill Alumni, and McGill Staff:
Printing with uPrint using a Prepaid card


1) Buy a prepaid card at the Memberships desk in Redpath:
2) Log in to a computer in McLennan Reference on the main floor and open the documents you wish to print. You cannot print from the computers in an e-classroom, in Redpath Info-Commons, or in other classroom-designated study areas.
 If you have a McGill email account, you will be able to print while logged in with that email address. You do not need to sign in as a guest. This applies to staff, alumni, students with account holds, etc.
3) When you press File > Print,
do not print to the default driver. Instead, from the driver menu, choose
uPrint Mono [Popup] for black and white jobs
(10 cents / printed side),
or
uPrint Colour [Popup]
for colour jobs
(33 cents / printed side).
It must say Popup !!


4) One you press print, this popup
window appears.
Enter your user ID found on your prepaid card and press Print.
mycard101
pass1023
mycard101
pass1023
A small confirmation box will appear in the right bottom corner of the screen.
5) Go to the Xerox to release your job.
Prepaid card users can only print or copy at the Xerox 6400 model machines.
There are three 6400’s available in this building where you can release your job or photocopy:
 Redpath Info Commons,
 Redpath 3rd floor (Blackader-Lauterman)
 McLennan Reference main floor
Note that while you can release jobs at these locations, prepaid card users only have access to print from the computers in McLennan.
6) Sign in to the machine by pressing “Keyboard Access” and entering the user name and password on the prepaid card. You will then have the option to Copy, Email (Scan to email to McGill email addresses only), and Print Release. You can also see your balance under Print Release. When you are done, do not forget to log-out of the machine.
7) COPY CARD REFUNDS: You can exchange your old (grey) copy card for a uPrint prepaid card at the Copy Service counter from May until December 2011. The value on the old copy card will be exchanged for a new prepaid card but not the 2$ value of the (old) card itself.
8) PRINTING PROBLEMS: Call 514-398-3398 for Support.
Indicated
“6400”
on the front

UPrint: Update on prepaid cards

Jessica from printing stopped by the desk to distribute a new information sheet ... for clients using a prepaid UPrint card. It includes an important clarification for faculty and staff, alumni, students with account holds:

• If you have a McGill email account, you will be able to print while logged in with that email address. You do not need to sign in as a guest. This applies to faculty and staff, alumni, students with account holds, etc.

• Log in to a computer in McLennan e-zone or Cybertheque and open the documents/webpages you wish to print. You cannot print from the computers in the e-classrooms (McLennan and Cybertheque) or in Redpath Info-Commons.

Friday, April 8, 2011

New (last?) Update on Uprint

1. Colour printing. Only the Xerox WC6400 (1 in McLennan, 1 in Redpath e-zone, 1 in Blackader-Lauterman) can print in colour and in B&W (plus the WC7346 currently installed in Cyberthèque). Uprint says “We will add another WC6400 in Redpath room 17 soon (the order has been placed last week).”
2. Non-students with printing cards are limited to use the Xerox WC6400 for the moment. As this model also serves for B&W it cannot be labelled “colour printer”. Uprint relies on students having read their e-mails and looked at the posters and flyers distributed. Uprint says “… we are still expecting positive developments from Xerox in order to allow access for non-McGill users on the WC5655 over the next few weeks. Finally, the staff solution being coming over the next few months that will mean that the McGill professors will be able to access all machines.”
3. All holders of the previous printing cards are now getting a reimbursement. Students get credit in their Minerva and everybody else gets printing cards (2$, 5$). Uprint says “The refund process for all users currently in place on the bridge at MCL will end at 5PM on April 16. The week after we are moving to Mac campus. Starting May 2, the service will be offered at Copy Service until August 31.
4. There seems to be some computers in which the Uprint driver didn’t [in]stall properly. Print jobs sent from these computers will not lshow on any queue. If you come across sucha a case, please ask for the computer number and report to Klaus or Henry so they can place a ticket.
5. [6400 print command cannot be stopped] Did you ever see that movie about the intelligent building that shut itself completely and nobody could go in or out? Well, at least the 6400 are that type of intelligent machines (maybe the others too). Once a user presses “print” it is not possible to stop the job. I have been told that even unplugging the equipment doesn’t solve the problem and the full amount is charged to the users. Only Xerox technicians have admistrative rights to stop the job.

Juanita Jara de Súmar