Friday, April 8, 2011

New (last?) Update on Uprint

1. Colour printing. Only the Xerox WC6400 (1 in McLennan, 1 in Redpath e-zone, 1 in Blackader-Lauterman) can print in colour and in B&W (plus the WC7346 currently installed in Cyberthèque). Uprint says “We will add another WC6400 in Redpath room 17 soon (the order has been placed last week).”
2. Non-students with printing cards are limited to use the Xerox WC6400 for the moment. As this model also serves for B&W it cannot be labelled “colour printer”. Uprint relies on students having read their e-mails and looked at the posters and flyers distributed. Uprint says “… we are still expecting positive developments from Xerox in order to allow access for non-McGill users on the WC5655 over the next few weeks. Finally, the staff solution being coming over the next few months that will mean that the McGill professors will be able to access all machines.”
3. All holders of the previous printing cards are now getting a reimbursement. Students get credit in their Minerva and everybody else gets printing cards (2$, 5$). Uprint says “The refund process for all users currently in place on the bridge at MCL will end at 5PM on April 16. The week after we are moving to Mac campus. Starting May 2, the service will be offered at Copy Service until August 31.
4. There seems to be some computers in which the Uprint driver didn’t [in]stall properly. Print jobs sent from these computers will not lshow on any queue. If you come across sucha a case, please ask for the computer number and report to Klaus or Henry so they can place a ticket.
5. [6400 print command cannot be stopped] Did you ever see that movie about the intelligent building that shut itself completely and nobody could go in or out? Well, at least the 6400 are that type of intelligent machines (maybe the others too). Once a user presses “print” it is not possible to stop the job. I have been told that even unplugging the equipment doesn’t solve the problem and the full amount is charged to the users. Only Xerox technicians have admistrative rights to stop the job.

Juanita Jara de Súmar

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