Lexis-Nexis Academic

Although the catalogue still says “on order” we now have access to this version of Lexis.

Access is via the catalogue. Click on the title. You will find the link and the login bypass instructions in the URL field.

Please note that this version is totally different and we all need to familiarize ourselves with it.

A tip for the Undergrad Economy class: If they have a specific country in mind, start in the Source Directory, by country.

Thank you.

Juanita
Information/Reference Service

eScholarship

I will be off on maternity leave as of tomorrow, September 25, 2008. I do not yet have a replacement as Coordinator of eScholarship@McGill, and so I thought I should leave you with some information just in case you get any questions (or perhaps this is more of a warning you that you may be getting questions because of me!) This will be of interest to Liaison Librarians in particular:
- The eScholarship email account is instructing people to get in touch with their Liaison Librarian if they need more information about the repository and the deposit process. If you need a refresher or more information about the repository, I have created a Toolkit for Liaison Librarians which can be accessed from http://wikisites.mcgill.ca/lts (you will have to log in and return to the Main Page to access it). Obviously, you will not be able to deposit articles yourselves, but if you could just let anyone interested know that we are waiting for my replacement and also provide an explanation of how the process works in general, that would be very helpful.
- If people need help converting their theses to PDF/A, we are now instructing them to contact the ICS Service Desk. If they are having trouble converting their LaTeX theses to PDF/A, Graduate and Postdoctoral Studies will accept PDFs (rather than PDF/As) because of complications with the LaTeX format.

Wishing you all the best,

Gen
Genevieve Gore Coordinator, eScholarship@McGill

Russian books

Students may be asking questions at the info desk about vandalized Russian books. Please tell them that Library Administration and I are doing everything possible to return things back to normal within the shortest period of time. If they ask more questions, please ask them to contact me.

Thank you,
Tatiana

Walkie-talkies, roving, etc.&

I am writing to announce that, starting today, librarians-on-duty will have the ability to communicate with ours SNs using walkie-talkies. Two pairs of walkie-talkies will be stored in the reference area at all times (when not in use, please ensure that walkie-talkies are securely docked in their cradles [on the table adjoining Pam’s desk, across from the mailboxes]; it is the responsibility of the librarian-on-duty to ensure that W-Ts are charged and ready for use). Please find instructions on the use of W-Ts below. If you require further information or training, do not hesitate to contact me (I have the official Cobra microTALK owner’s manual in my possession).

I would encourage all of you to take this opportunity to experiment with the W-Ts to ensure that you are comfortable using them: you may be called upon to provide supplementary training to the SNs (I will be training the SNs on the use of W-Ts starting today), and, in any case, you will be using the W-Ts to communicate with the rovers.

Walkie-talkie instructions.

1.1 There are 4 walkie-talkie units (2 blue and 2 grey);
1.2 Rotating the ‘On/Off Volume’ knob at top will activate/deactivate your unit and can be used to control its volume;
1.3 All 4 units will communicate with each other provided that they are tuned to the same channel;
1.4 Select a channel using the ‘up’ and ‘down’ arrows on the dial/face;
1.41 In order to combat interference it is recommended that channel ‘2’ be selected as the default; if interference is encountered in the field select a higher
channel (e.g. ‘4’, etc.& );
1.5 Paging another operator :
1.51 Press and hold the ‘Talk’ button (located on the left-hand side of the device);
1.52 With the microphone about five cm (two inches) from your mouth, speak in a normal voice;
1.53 Release the ‘Talk’ button when you are finished talking and listen for a response, etc.&;
1.6 Listening for a response: release the ‘Talk’ button to receive incoming transmissions (the device sounds something like a pager;
1.61 When receiving and transmitting communications, try to move into open areas such as the lobby to avoid interference;
1.7 Please remember to return units to their cradles in the reference area in order to recharge for reuse.

Please let me know if you have any questions and please experiment.

Be bold and the forces of the universe will come to your aid,


Adam Lauder
Liaison Librarian

SN hours

From Adam's e-mail message:

Student Navigator Hours:
M-F: 8am - 10am (Cybertheque)
M-F: 5pm - 8pm (Roving support throughout HSSL. Supporting the Info Desk Librarian)
M: 6pm - 12:45am (Cybertheque)
T-F: 9pm - 12:45am (Cybertheque)
S-S: 2pm - 5pm (Roving support throughout HSSL. Supporting the Info Desk Librarian)
Sat: 6pm - 12:45am (Cybertheque)
Sun: 10am - 1pm, 5pm - 12:45am (Cybertheque)

More information about the SN program, including training documents, is here:
U:\Common\Student Navigators 2008-09

Guest logins for visiting scholars

Hi All,

Cornelia's understanding is correct.

Procedure is - we sign the guest name in the account sheet(s).

Process is - we do not throw out the sheets. Bruce collects and retains them.

I recall using last year's sheets to look at guest status and "busy" period.

Regards,

Lonnie

________________________________________
From: Cornelia Penner
Sent: Sat 9/13/2008 12:41 PM
Subject: Guest logins for visiting scholars
Hello,
My understanding is that when we give full computer access to visiting scholars, we take down the information on the clipboard, walk over to the computer and sign them in, rather than providing them with the information to log in themselves. This is what we agreed to do in the summer of 2006 when the computers first required logging in, and to my knowledge this never changed. I would just like to make sure we are all still on the same page, because inconsistency between staff members is frustrating to users.
Cornelia

Guest Account Dell 620's " / é " keyboard problem

Hi folks,

This is a rather bizarre and minor problem, but I thought I would share it in case you get questions about it at the info desk.

Last Sunday, a client using a guest/guest account on the main floor of McLennan noticed that when he hit the slash / key, an é appeared. ICS investigated and has created a script to fix the problem. If a client encounters this problem, the computer should be rebooted, and then the keys will work properly. The full message of the ICS response to the problem appears below.

Megan

-----Original Message-----
From: ICS Customer Support
Sent: Thursday, September 11, 2008 10:12 AM
To: Megan Fitzgibbons
Subject: Your Call Ticket #00509967 "The GUEST accounts keyboard is not displaying the right keys. Like the "/"." has been Closed

*************************
* Solution Below *
*************************

The problem seems to only affect the dell 620's. I wrote a startup script to update the keyboard layout for the guest account. Once a user signs on as a guest, they will have to reboot the pc to fix the problem. Only one reboot is required after the guest signs on. I have only installed the script on pc's in the McLennan reference area but I plan to include other areas as well. I also updated the image so that the problem wont re-appear.

Charles Phelan
ICS - Library Group


The "/" key gives the french é, but changing the language to Japanesse gives the right"/". Something is up with the keyboard layout in the guest account. The same thing on our image here on the test machines. Research required.
Pending.


Closed Date & Time : 2008-09-11 at 10:10:08

Book Fair

Just a reminder that the Book Fair has a sign up saying that they won't accept donations after September 30.

McGill Book Fair Dates
Wednesday, October 22, 2008
Thursday, October 23, 2008

Copy Service hours - Fall 2008

The hours of the Copy Service in Redpath are:

Monday-Friday: 9:00-7:00

Saturday and Sunday: closed

No weekend service whatsoever.

FAX machines

The ILL fax machine is irreparably broken and will not be replaced in the short-term.

The ILL fax line (-7184) has been forwarded to the fax machine in Collections Services.

HSSL staff who need to send a fax have access to the HSSL fax line -6273 connected to the Cannon 3220 photocopier (Press Display) in Redpath Rm-31.

EDRS and RBD also appear to have a fax lines.

Please inform relevant staff in Info Services, Lending & Access Services & GovInfo, who have been regular users of the ILL fax machine, that it is no longer available.

With thanks,

Sincerely

Valerie

Valerie Mayman, Librarian
Interlibrary Loan Service

Guest Accounts

Hello All,

Two reminders to the Princesses and Princes of the Info Desk:

1. please ensure that there are sufficient "day" sheets for guest account passes.

I'm told that that the account is activated one hour after creation. The evening person should make sure that at least one account is

available for possible early morning use.

2. reminder that our policy is not to provide lap-top users with a day guest account. Security issues.

please inform users that the account is a service offered to them but that use of the account is restricted to library computers.

(Apologies if I've forgotten someone from the distribution list)

Thanks and regards,

Lonnie