Monday, September 28, 2009

AMLF Language Lab Access After Hours

Students wanting to use the Language Lab downstairs have been coming in the evening and weekends to ask how to access the lab, which they said was locked.

The current person in charge , Sylvie, just called to say that all students registered in language courses have access to the lab via the card reader. If the reader doesn’t allow them to enter, then it means they are not eligible for access. Apparently some students didn’t read their instructions about how to access the lab. These have now been posted in the AMLF website and on the door.

Thank you.

JJ
[ http://www.mcgill.ca/amlf/hours/ ]

Wednesday, September 23, 2009

MyResearch graduate library seminar series

The CCS person adding the courses into Minerva, has just rung to say they will be ready for registration by the end of today [Sept 22].

I have asked for a line to be added to the Library's workshop page, that directs students to Minerva to register and asks them to use the course code FIGG.

If you would pass that information on to other librarians in your area, and to any students who ask, that would be great.

Tomorrow we will send out a general note to graduate students confirming this, but this keeps you in the loop!

Regards

Joanne

Joanne Tidball
Information Literacy Advisor
Office of the Director of Libraries
McGill University
514-398-4684

K Classification in HSSL

Books whose Call Numbers begin with a “K” at HuSSL have a bizarre and unusual order. Library patrons are known to have a hard time locating these items.
For your convenience in helping them to locate a book in the “K” section, I have created this table, listing the order of the K section at McLennan (excluding the year label):
First row K K K K # KA-KJ# KJA-KJV# KK# KKA-KKZ# KL
Second row A-H# # J –Z# A-Z# A-Z# A-Z# A-Z# A-Z# A-Z#

First row KL# KLA-KLR# KMB-KTX# KU-KZ# KZA#
Second row A-Z# A-Z# A-Z# A-Z# A-Z#


N.B. Some of these “K” books have the label “MCL” or “HuSSL” above the first row of call numbers. These titles only indicate that the books belong to McLennan/HuSSL, but they don’t affect the ordering of these books.

Friday, September 18, 2009

Reporting printing/photocopying problems

From: Louise O'Neill

The email address to request support for printers and photocopiers has changed from:
support.ancillary@mcgill.ca
to:
support.printing@mcgill.ca

This applies primarily to the older equipment, such as the Kyocera printers.

The ICS Service Desk is responsible for technical support of the new Xerox photocopiers and MFDs which have been installed. Please report problems to them at the usual number: 3398. This is especially important because ICS is keeping track of the status of all Xerox problems.

This message will also be posted in the library staff blog http://liblog.mcgill.ca/lts/

Wednesday, September 9, 2009

HSSL room bookings

From an e-mail from Juanita:

...we only have three training rooms in HSSL: Cybertheque class, e-class and Workshop M3-37A. These are bookable via eclass.library@mcgill.ca and only librarians can book them.

We also have seminar rooms, listed in the study areas page, http://www.mcgill.ca/library/library-using/branches/hssl/studyareas/. The criteria for booking reads:

Who can book the seminar/screening rooms

• Teaching faculty
• Department administrative assistants
• Department person in charge of booking classrooms


During the first 3 weeks of each term, only term-long class bookings are accepted.

After the first 3 weeks, bookings may be made for individual classes during term.

Tuesday, September 8, 2009

Reporting problems with copiers, printers

From Juanita:

Hello,

This is to remind everybody of the correct procedure for reporting problems with printers and photocopiers in our library.

1. Verify if there is a local technician on duty at the time of the failure and ask him to place a ticket and follow up. It is better that the contact with Ancillary Services should be either of our local technicians. They are the ones who can follow up, as we are at the desk for only a small period and not every day. Please consult the weekly schedule and give them the information.

2. Monday to Sunday from 9 am to 9 pm, If no technician is on duty, use the information in the technical support contact list at the desk. We can call 398-3252 for prompt action. Somebody in Ancillary is suppose to have the phone forwarded to them. Or better, send an e-mail to Ancillary services, with copy to Klaus or Henry, whoever is going to be on duty the next day in the morning.

3. Please report ongoing problems to me, as I am the representative of our library in the ITSOC committee that oversees, computers, printers and photocopiers.

This morning problem with the printers is twofold.
Apparently printing from the Acrobat reader was set by default to legal size and the printer run out of legal size papers.

Also, as every year, some documents in WebCT are set to a size that is neither legal nor letter size. As we all know, this causes the printer to stop and ask if we want to print in other paper. All that we need to do is press the down arrow and press go. Apparently the instructions that were placed by the printers last year are gone. We’ll request to Ancillary to create new ones.

A last reminder: Klaus, Henry and the SNs have a key to open the printers and clear minor paper jams.

If something is unclear or you have any special concerns, please come to me before writing or copying the Associate Directors or the person responsible in Ancillary.

Thank you.