Friday, September 18, 2009

Reporting printing/photocopying problems

From: Louise O'Neill

The email address to request support for printers and photocopiers has changed from:
support.ancillary@mcgill.ca
to:
support.printing@mcgill.ca

This applies primarily to the older equipment, such as the Kyocera printers.

The ICS Service Desk is responsible for technical support of the new Xerox photocopiers and MFDs which have been installed. Please report problems to them at the usual number: 3398. This is especially important because ICS is keeping track of the status of all Xerox problems.

This message will also be posted in the library staff blog http://liblog.mcgill.ca/lts/

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